Fays Marina Boat Center La Porte Indiana

Our Promise –

You'll like us now, but you'll love us later...

THE VALUE OF 235 YEARS MARINE EXPERIENCE... You learn something valuable with time. Like tiny stitches that hold a beautiful garment together, FAYS experience makes a difference both now and later throughout your ownership. Our staff has combined 235 years experience into the finest Boat Ownership Experience in the region, for you, our customer.

OUR PEOPLE MAKE THE DIFFERENCE... FAYS first looks for people with the right attitude and positive energy who have that inborn helpful aptitude. Then we support them with liberal doses of knowledge and training to produce experience and skill. FAYS seek and train the most knowledgeable, courteous sales and support people in the region. Why? It is our people that daily fulfill the FAY Promise to protect your Saturdays & Sundays and deliver your pleasant buying experience & the finest ownership experience available.

WE CALL EVERY CUSTOMER WITHIN 7 DAYS – WHY…? By calling every customer 7 days after their sale or service, we gain something extremely valuable – it is your opinion – and your opinion is the one that matters. Ownership is about how you, our customer, see each sale or service - and each call lets FAYS see your experience through your eyes to meet or exceed your expectations . FAYS is repeated winner of manufacturers CSI awards (customer satisfaction index) benchmarking our 35-year history of listening to our customers.

PURSUIT OF EXCELLENCE... Of Mercury's 6,200 outboard dealers and 4,000 MerCruiser dealers, only a few qualify to become 'PREMIER'. FAYS, for three decades now, is the region’s only recipient of all three of Mercury Marine's most prestigious programs including "Platinum", "MercuryCare" and "Premier" as well as Boat & Motor Dealer Magazine’s 'Dealer of the Year'. Ask other dealers if they back their support with "MERCURY PREMIER" which means: Highest CSi - Certified Techs - Certified Shop - Certified Parts and Tools - Certified Training - Additional Service Support & Hours. FAYS pride in 'Service Excellence' translates to our customers receiving among the nation's finest and proficient marine service available. 

BENEFITS OF CERTIFIED MARINE DEALERSHIP... FAYS is enrolled in the on-going Brunswick Boat Group/NMMA Certified Marine Dealership program. Why? …it allows our staff to see themselves through our customers' as well as the industry's experts eyes. Why that? - to ensure our staff prepares your purchase – your boat delivery – your after-sale ownership support to meet and exceed your expectations. This on-going dealership commitment keeps FAYS fresh and in touch with our customers as well as always accountable to our promise to delivery the finest ownership experience in the region. FAYS certification assures our customers we have committed to help them 'Live their Dream' with family and friends in the boating lifestyle.

YOUR BOAT DEALER SHOULD BE OPEN WHEN YOU BOAT... FAYS is OPEN 7 days a week, here when our customers need us, especially Saturday & Sunday, Holidays, and convenient extended hours to 7 p.m. weekdays.

CONVENIENT CHOICES START TO END… In times past, boat maintenance was a chore. Boats have changed in the past decade. But today’s limited personal time still suggests you seek a FULL SERVICE ON-WATER DEALER who can support one-stop services, handling from 'A to Z' and everything in between – often with a phone call or convenient drop-off. Our advisors tailor all you need into a convenient tri-annual program – Storage? Shrink-wrap? Repairs? Drive-thru winterization? Pickup and drop-off? Detailing? Wetslip? – FAYS offers the individual services boat owners seek to support ‘Living their Dream’ of the boating lifestyle. We are home of the Region’s Best Boat Storage Program, convenient and affordable.

EXTRAS TO ENHANCE YOUR PURCHASE - Fays Marina offers for our new boat package customers, many extra services:  FAYS Best Price Guarnatee PLUS | No Haggle No Hassle Prices with FAYS REWARDS | FAYS SHOW REWARDS | FAYS VIP REWARDS, save up to 20% in accessories! | FAYS FREE Delivery to 200 miles | FAYS FREE 2-Hour On-Water Professional Orientation | FAYS FREE Indoor Boat Storage until you take delivery, keeping your new boat New!

Don, Rosie, Ed and Tony Fay
Fay's Marina, Inc.